Pick-up, delivery and returns
You can choose among 3 options =
- In-stores pick-up according to our opening hours !
- Please wait our confirmation before to move...
- Free Delivery ! without conditions (except these to have really paid your order-minimum of order of 20 dollars)
- in all the Verdun's borough - 1 to 3 working days to wait
- 12th of August 2022 NEW Free delivery's new areas
- Le Sud-Ouest on Tuesday and Wednesday
- Chateauguay on Friday
- 28th of September 2022
- Lachine - 1 to 3 working days to wait
Free deliveries are made by our team - we are going to contact you to pick the best moment :)
- Delivery in Québec and Ontario by Canada Post with fees for the shipping and handling of 20 dollars - free up to 150 dollars
BE CAREFUL we could ask you for an extra amount for a voluminous or heavier package
Few items, because of their fragility, won't be delivered.
Please contact us for any demand of special feasibility - prices will be calculated according to the size, the weight, the destination and the handling time of the parcel.
- A product can be send us back at the client's charge, or get back in one of our 2 stores, if it was not opened and if it was not used, during the 15 days after the reception date _ if we don't have the information from Postes Canada for the delivery date, it will begin 5 days after the sending day. You can have a exchange or a money to spend in store.
- NO REFUND
- NO MONEY TO SPEND OR EXCHANGE ON PRODUCTS ON SALE
- Products with problems can be analyse by a member of our customer service, until 20 days after the sale max
IN ALL TIME
Le coin du jouet have the right to refuse any return or exchange
For any questions, please ask to talk with the gestionnaire and it will be a pleasure for him to answer to you !